Wednesday, June 12, 2019

WineTalent Classifieds: Restaurant Manager in Napa Valley

WineTalent is working with our client, Farmstead at Long Meadow Ranch on a Restaurant Manager position. Long Meadow Ranch is a family-owned and operated producer and purveyor of world-class wine and food that is economically successful and socially responsible using diversified, sustainable, and organic farming methods.

Long Meadow Ranch is a family-owned and operated producer and purveyor of world-class wine and food that is economically successful and socially responsible using diversified, sustainable, and organic farming methods.

Long Meadow Ranch’s restaurant at Farmstead showcases the seasonal, ingredient-driven American farmhouse cooking of executive chef Stephen Barber. Housed in a former nursery barn, our 110-seat restaurant features an authentic farm-to-table menu. The ingredients are foraged from local sources and feature Long Meadow Ranch’s award-winning wines, handcrafted extra virgin olive oils, grass-fed beef, eggs, and heirloom fruits and vegetables.

Long Meadow Ranch has an exciting opportunity for a Restaurant Service Manager to manage the delivery of a consistent, customer focused experience. Under the direction of the General Manager, the Restaurant Manager will provide staff training and coaching to reach operational excellence. Actively involved on the restaurant floor, the Restaurant Manager will provide oversight of the staff and will address customer service issues. This role will also manage the day-to-day operations of the restaurant including ordering product and optimizing profits.

Responsibilities

Actively engage in service for the majority of working hours. Directly perform hands-on work on an ongoing basis to manage employee performance, provide feedback and coaching, and otherwise role model appropriate behaviors in the restaurant. Lead by example and maintain a strong floor presence. Support staff throughout the day- get your hands dirty.
Maintain procedures and standards for team service. Correct and coach employees as needed.
Ensure positive guest experience in all areas. Respond promptly to complaints and take action to resolve guest issues. Maintain guest satisfaction by monitoring and auditing food, beverage and service offerings.
Build relationships with preferred patrons, recognize special occasions and PX guests.
Ensure that all food safety, food quality standards, workplace safety standards, customer service standards and company policies are met. Comply with all Department of Environmental Health food safety regulations.
Maintain a facility that is safe, secure and healthy as well as consistently “inspection ready” in all areas including front of house and back of house. Following systems established by the General Manager, maintain facilities as needed including mechanical systems, equipment, operation of lights, music and decor.
Maintain standard operating procedures as established by the General Manager.
Under the supervision of the General Manager, manage the recruitment, selection, training, counseling and discipline of front of house staff. Maintain written documentation of discipline on company templates.
Lead daily pre-shift meetings and communicate menu features, service points and beverage training. Develop weekly focus topics for service points.
Open and close the restaurant as needed. Support the management team when someone on the team is out on leave or sick.
Keep the General Manager fully informed of all issues and take prompt corrective action when necessary or suggest alternate courses of action.
Maintain a favorable working relationship with all company employees to foster and promote a cooperative, positive and respectful workplace culture.
Collaborate with the General Manager to develop an effective plan for training including food & wine education, one-on-one training, communication of company standards & policies and Long Meadow Ranch brand training.
Conduct regular staff performance reviews and provide growth opportunities.
Meet restaurant financial objectives by helping to analyze variances; initiate corrective actions; develop and implement strategies to increase average meal checks.
Order restaurant supplies as needed including coffee, tea, guest supplies, menu paper. Approve and code invoices per company standards and policies.
Be responsible for all cash handling, banking and accounting procedures including end of day reconciliation and tip cash out systems.
Follow up on credit card charge inquiries.
Support Events Operations Manager with oversight and execution of private events
Attend weekly BEO meetings to facilitate communication from events sales team to execution team.
Post sales and close payments at the conclusion of each event.
Oversee rental equipment load-in and check-out as needed.
Act as a main contact for the client during the event and provide regular communication and
feedback to the kitchen.
Coordinate and supervise daily operation of meeting setups and service.
Control of labor costs and inventory of event equipment.
Qualifications and Requirements

At least 5 years of experience in a fast paced restaurant. 
Proven experience managing and coaching service staff in a fast paced restaurant setting.
Strong organizational and communication skills to manage staff, interact with management and resolve customer service issues.
Excellent written and verbal communication skills.
Valid driver’s license and maintain a safe driving record.
A pre-employment background check is required.
Able to lift 40+ lbs.
Compensation and Benefits

This is a full-time, salaried position. 
Competitive compensation depending on experience plus benefits including medical/dental insurance, paid vacation and 401(k).

All inquiries will be kept completely confidential
WineTalent: The Right People for the Job
To apply, please email your resume to amy@winetalent.net

Friday, May 17, 2019

WineTalent Classifieds: Central Coast Assistant Winemaker for Luxury Winery

WineTalent is working with our confidential winery client on an Assistant Winemaker position on California's beautiful Central Coast.  This position will be working with the winemaker and the vineyard manager to craft exceptional wines.  The wines are made from all estate fruit in a state of the art cellar.  The Assistant Winemaker will also be involved in industry and consumer wine events representing the wines and the winery.

Responsibilities:
  • Carry out day-to-day winemaking duties in the cellar.
  • Handle winemaking activites from the vineyard through to bottling.  
  • Work in conjunction with the vineyard team on grape quality.  Perform berry sampling and determine pick dates.
  • Handle crush pad activities including grape receiving and fruit sorting.
  • Schedule and monitor daily cellar duties including harvest, barrel management, sanitation and cellar organization.
  • Perform lab analysis and prepare lab samples for outside lab analysis.
  • Assist the winemaker in blends and trials.
  • Supervise and train harvest interns.
  • Writing work orders and carrying them out in conjunction with cellar crew including pumpovers, punchdowns, innoculation, additions, pressing and racking.
  • Work in conjunction with the winery staff on marketing activities including on-site tastings and events, local and regional tasting events and occassional overnight travel for high-profile industry events.
  • Keep accurate records of harvest and fermentation activities in MS Excel and cellar software system.
  • Maintain inventory of dry goods and packaging.
  • Handle quality control activities on all dry goods and packaging supplies.
Requirements:
  • At least 5 years of winemaking experience in an ultra-premium or luxury winery.
  • Bachelors degree in Viticulture and Enology, Fermentation Science, Chemistry or related discipline.
  • Strong attention to detail and computer/software savvy.
  • Ability to represent the winemaking operations and the winery at industry and consumer events.
  • Good public speaking and presentation skills
  • Spanish language skills highly desirable.
  • Wine education/sommelier coursework a plus.

To Apply:  Please email your resume to amy@winetalent.net
All Inquiries will be kept strictly confidential

WineTalent:  The Right People for the Job

Monday, May 13, 2019

WineTalent Classifieds: Farmstead Cafe Manager


WineTalent is working with our client Long Meadow Ranch on a Cafe Manager opportunity at Farmstead.  

About LMR:  Long Meadow Ranch is a family-owned agricultural enterprise producing grapes and wine, olives and olive oil, grass-fed beef and lamb, fruits, vegetables, and eggs in the Napa Valley, Anderson Valley and Marin County. The many-faceted operation includes the 650-acre LMR Mayacamas Estate home ranch located in the Mayacamas Mountains above Rutherford and the 90-acre LMR Rutherford Estate, located on the Rutherford Bench, and, in Mendocino County, the 145-acre LMR Anderson Valley Estate. The Long Meadow Ranch operations also include an acclaimed farm-to-table restaurant, a general store and wine tasting bar in the historic Logan-Ives House, an outdoor cafe, a farmer's market, working garden and a variety of unique event spaces all located at Farmstead at Long Meadow Ranch.
About the Opportunity:  LMR's charming outdoor café is nestled under a picturesque blue spruce tree at the north end of Farmstead and serves customers from 7am to 4pm.  The Cafe offers coffee drinks, pastries, panini, beer and wine and other small bites.The Café Manager is responsible for the success of the café and manages all aspects of the café including staffing, operations, inventory, customer service, and customer satisfaction.


Responsibilities:
Oversee Daily Operations
  • ·       Maintain a clean well-merchandised cafe, following standards for visual presentation plans and standards
  • ·       Model behavior that best represents the Cafe with warm service, prompt execution of orders, taking initiative and communicating effectively
  • ·       Communicate all product changes, promotions, operational changes to the staff
  • ·       Monitor inventory levels and assist in rotation of product and follow standards to minimize waste
  • ·       Hold daily pre-shift meetings for staff to communicate changes, motivate staff, hold sales contests and educate on new offerings
  • ·       Train staff on LMR products including wine, olive oil, packaged foods
  • ·       Ensure all drink recipes and food preparation guidelines are being followed
  • ·       Provide coaching and counseling to staff to attain the highest level of customer service.
  • ·       Maintain financial and inventory records and ensure proper execution of retail procedures,
  • ·       Order as needed all Cafe supplies including dairy, paper, food ingredients.
  • ·       Ensure opening and closing procedures are being followed by staff
  • ·       Maintain high standards for cleaning, side-work and regular deep cleaning
  • ·       Achieve goals for sales and profitability.  Follow company policies on interdepartmental product transfers
  • ·       Manage and perform all POS duties, opening and closing procedures
  • ·       Resolve customer service issues and complaints
  • ·       Build relationships with preferred patrons and PX guests
  • ·       Promote and practice safe work habits, identifying and resolving potential safety hazards and customer incidents
  • ·       Ensure compliance with health and safety legislation
  • ·       Maintain a favorable working relationship with all company employees to foster and promote a cooperative, positive and respectful workplace culture

Administrative and General
  • ·       Manage products including ordering, merchandising, inventory control and pricing
  • ·       Organize and maintain inventory
  • ·       Place weekly product orders
  • ·       Schedule staff in accordance to traffic projections
  • ·       Attend weekly management meetings to promote new offerings
  • ·       Maintain, print and order collateral and menus as needed 

Experience, Education and Required Skills
  • ·       Two years of sales experience in a cafe, restaurant or retail sales environment
  • ·       Experience in food preparation for a cafe, bakery or related business
  • ·       Ability to effectively communicate in a welcoming and professional manner
  • ·       Experience with POS systems
  • ·       Ability to work independently and with a team
  • ·       Ability to work in a fast paced environment
  • ·       Ability to lift up to 50 lbs. and stand for long periods of time
  • ·       Ability to work early morning shift
  • ·       Ability to work weekends and holidays, flexibility in schedule is desired


Compensation and Benefits:
·     This is a full-time, salaried position.
·     Competitive compensation depending on experience plus benefits including medical/dental insurance, paid vacation and 401(k)

About WineTalent: WineTalent is a wine industry focused recruitment company. We have worked closely with LMR on job opportunities for over 7 years. All inquiries will be kept strictly confidential.


WineTalent: The Right People for the Job


Friday, May 3, 2019

WineTalent Classifieds: Supply Chain Manager in St. Helena, CA

WineTalent is working with our client Long Meadow Ranch on a Supply Chain Manager search.  
About LMR:  Long Meadow Ranch is a family-owned winery and farm producing grapes and wine, olives and olive oil, grass-fed beef and lamb, fruits, vegetables, honey and eggs in the Napa Valley, Anderson Valley and Marin County. The many-faceted operation includes the 650-acre LMR Mayacamas Estate home ranch located in the Mayacamas Mountains above Rutherford and the 90-acre LMR Rutherford Estate, located on the Rutherford Bench, and, in Mendocino County, the 145-acre LMR Anderson Valley Estate. The Long Meadow Ranch operations also include an acclaimed farm-to-table restaurant, a general store and wine tasting bar in the historic Logan-Ives House, an outdoor cafe, a farmer's market, working garden and a variety of unique event spaces all located at Farmstead at Long Meadow Ranch.
About the Opportunity:  Long Meadow Ranch has an exciting opportunity in the company for a Supply Chain Manager. This key role will promote the design, development, and implementation of warehouse, distribution and logistics solutions for all aspects of the company.  You will be responsible for ensuring the timely and accurate order process, delivery, customer service and management of inventory to help the organization achieve its goals. This is a new role for our organization that is a great opportunity for someone with a strong understanding of operational efficiencies to excel and grow with the company.
Responsibilities
  • Develop and implement processes to ensure high level customer service to suppliers, distributors, sales team and company departments
  • Administer and refine the fulfillment process which includes placing orders, sending order acknowledgements to distributors and warehouses, generating invoices and order tracking
  • Conduct audit processes for accuracy of purchase orders including, SKU, vintage, inventory availability, pricing, payment terms and shipping instructions
  • Manage the movement of inventory flow  and quantities of products from the various warehouses, distributors, retail and company locations
  • Generate reporting for the wholesale team, wholesale customers and distributors to provide status on orders, allocations and product availability
  • Provide timely communication and resolution for any supply chain issues to key stakeholders and management
  • Manage export sales fulfillment to ensure necessary documentation and special requirements are completed
  • Control and maintain the record keeping of completed orders and related documentation
  • Conduct the process for distributor billbacks and credit memos
  • Manage and administer sample order fulfillment to ensure orders are processed within the delivery windows required by key stakeholders
  • Manage company owned warehouse including weekly and monthly reconciliation and monthly physical inventory.
  • Oversee and perform daily activities, including shipping and receiving as needed
  • Develop and maintain warehouse operation SOPs and reporting documentation
  • Maintain a safe and orderly working environment within the warehouse
  • Utilize team building skills to handle peak shipping periods and deadlines and communicate timely and effectively with customers and teammates
Education, Experience and Requirements
  • BA or equivalent years of experience in supply chain, logistics or similar relevant field desired
  • Knowledge of logistics operations and shipping procedures and documents
  • Experience preferred, but not mandatory, in importing, wine-purchasing and logistics
  • Demonstrated ability to communicate metrics and important information clearly and professionally
  • Proficiency in Microsoft and Google suite products
  • Experience with Netsuite or other accounting systems
  • Experience with AMS/RMS, Ship Compliant and supply chain systems
  • Effective and concise oral and written communication skills
  • Must be organized with attention to detail
  • Ability to handle multiple demands and competing priorities
  • Must be able to work independently with minimal supervision, while also working as a team player as needed
  • Must be forklift certified or ability to obtain certification
  • Ability to lift 75+ lbs
  • Physical ability to kneel, bend, stand, climb stairs and ladders
  • Must have a valid CA Drivers license and maintain a clean driving record
  • A pre-employment background check
Compensation and Benefits
  • This is a full-time, salaried position.
  • Competitive compensation depending on experience plus benefits including medical/dental insurance, paid vacation and 401(k).
About WineTalent: WineTalent is a wine industry focused recruitment company. We have worked closely with LMR for over 6 years. All inquiries will be kept strictly confidential.

WineTalent: The Right People for the Job