WineTalent is a wine industry executive search firm run by Amy Gardner in Northern California. WineTalent provides job search assistance to wineries and winery talent throughout California. This blog will cover topics of job hunting, wine industry career opportunities, and career advice
Tuesday, April 23, 2019
WineTalent Classifieds: Wine Club Coordinator in Oakville, CA
WineTalent is working with our client, B Cellars, to add a key member to their team. The role is for a Wine Club Specialist who can assist the hospitality team with direct sales and create a unique membership experience for wine club members.
About B Cellars: B Cellars Vineyards & Winery has led the way in transforming the Napa Valley experience. The Hospitality House welcomes guests with its full, open-hearth, commercial kitchen. The wine tasting experiences include wine and food pairings created by the chef and culinary staff to be educational and to showcase B Cellars wines at the table. We are looking for a motivated leader who has what it takes to insure that our B Society wine club members are cared for in way that befits the excellence in wine and in service that B Cellars is known for.
About the Position: This position will curate unique guest experiences for returning B Society members as a part of crafting and nurturing long-standing, personal relationships with members, relationships which extend long past their time visiting in Napa. It is a challenging and dynamic position requiring a customer-first, hospitality-minded disposition, coupled with excellent organizational skills, creativity, and an ability to collaborate with our top-notch sales team.
Position Overview: The Wine Club Coordinator works with a team of skilled professionals to ensure members receive and sustain the best impression of B Cellars, with a focus at all times on customer service and on relationship building. This position manages relationships with our membership in conjunction with our sales team. This position reports to the Sales & Marketing Manager and has marketing and creative support.
Position Summary:Promotes the B Society wine club, curates the on-going experience of members, both during and after their visits to our winery, and supports the sales team in their sales and marketing efforts to our membership. This is a full-time, career-minded position with a competitive compensation package which includes a benefits package, commission structure, and bonus potential. Ability to work on weekends as well as some holidays is required. This is a customer-service-oriented position, and B Cellars is open 7 days per week.
21 years of age or older
Excellent verbal & interpersonal communication skills
Must be comfortable speaking with and interacting with guests
Minimum 5 years of experience in fine wine or luxury product sales, winery experience a plus
Must have a basic understanding of POS software, Microsoft Word and Excel
Minimum AA degree, 4 year degree a plus
Available to work both weekends and holidays
Ability to lift heavy boxes (40-50 lbs) on a repeated basis.
Ability to stand for long periods of time
Ability to walk for up to 3 miles per day over uneven terrain