Thursday, March 2, 2017

WineTalent Classifieds: Consumer Sales Manager in St. Helena, CA

Consumer Sales Manager
WineTalent is working with our client, Long Meadow Ranch, on a Consumer Sales Manager role in St. Helena, CA.

Description:  Long Meadow Ranch is a family­ owned and operated producer and purveyor of world-­class wine and food that is economically successful and socially responsible using diversified, sustainable, and organic farming methods. We produce award­-winning wines, handcrafted extra virgin olive oils, grass­-fed beef, eggs, and heirloom fruits and vegetables.

Long Meadow Ranch has a unique opportunity for a Consumer Sales professional to take on a pivotal role with the company.  The Consumer Sales Manager is responsible for managing the direct-to-consumer related sales activities for Long Meadow Ranch including wine club, e-commerce and telesales (outsourced). The Consumer Sales Manager will develop and execute strategies to increase sales in all direct-to-consumer channels across the business including forecasting and budget management while motivating the sales team to exceed goals.

      Manage consumer sales channels including wine club, telesales, and e-commerce.
      Manage customer databases including development of new strategies for targeted customer communications and club membership growth.
      Supervise order processing and warehouse fulfillment and resolution of customer service issues.
      Develop and manage consumer sales channel budget including forecasting and expense management to meet or exceed sales and membership acquisition goals.
      Deliver periodic reporting on sales performance and membership growth the management team.
      Provide training and mentorship to consumer sales teams including hospitality, wine club, telesales, e-commerce, customer service and seasonal employees to exceed goals.
      Develop and maintain SOP’s for Vin65 platform, order processing and fulfillment.
      Develop customer relationship management systems.
      Participate in all consumer facing seasonal brand and membership events.

Qualifications and Requirements
·      Bachelor’s degree in Hospitality, Communications, Marketing, Business or related.
·      5 years of wine industry experience including tasting room, wine club and DTC sales.
·      Proficiency and experience with Vin65 administrator tools, Google Drive, Excel, as well as current digital tools and related technology
·      Sharp attention to detail with good oral and written communication skills.
·      Proven track record of growing wine club memberships and DTC sales.
·      Able to work in a team environment as well as operate independently.
·      Highly professional in all interpersonal and customer communications.
·      Creative problem solver with drive and dedication to succeed.
·      Able to lift 40+ lbs.
·      Valid driver’s license and maintain a clean driving record.
·      A pre-employment background check is required.

Compensation and Benefits
·      This is a full-time, salaried position.  Incentives will be provided to foster goal achievement and increased revenues.
·      Competitive compensation depending on experience plus benefits including medical/dental insurance, paid vacation and 401(k).

Interested in this position?  Please email your resume to  All communications will be kept strictly confidential. 

Know someone who is a great Consumer Sales Manager?  WineTalent offers a referral bonus for anyone referred that is hired through WineTalent.  Let us know who you think is the right person for this job.

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