Wednesday, November 20, 2019

WineTalent Classifieds: Events Services Manager at Farmstead

WineTalent is working with our client, Farmstead at Long Meadow Ranch, on an Events Services Manager search.

About Long Meadow Ranch:  Long Meadow Ranch is a family-owned agricultural enterprise producing grapes and wine, olives and olive oil, grass-fed beef and lamb, fruits, vegetables, and eggs in the Napa Valley, Anderson Valley and Marin County. The Long Meadow Ranch operations also include an acclaimed farm-to-table restaurant, a general store and wine tasting bar in the historic Logan-Ives House, an outdoor cafe, a farmer's market, a working garden and a variety of unique event spaces all located at Farmstead at Long Meadow Ranch.

About the Opportunity:  We have a unique opportunity for a motivated Events Services Manager to join our events team!  Events at Long Meadow Ranch include Live Fires, Guest Chefs, Beer and Wine Dinners, weddings, corporate meetings and occasional offsite events. We are searching for an enthusiastic individual who is looking to ensure that all event activities are carried out professionally, to company standards and at the highest level of service. Results, integrity and teamwork are important for success in this position. 

  • Coordinate details of events such as conferences, weddings, birthdays, anniversaries, rehearsal dinners, charity events, sales meetings, business meetings, employee events and brand events
  • Create and update organized, detailed and precise banquet event orders according to company time standards to reflect details regarding menu and beverage selections, rental equipment, guest counts, change orders and set up/strike
  • Prepare and distribute all banquet event order preparation including instructions for setup to event staff including sales managers, event operations manager, event sous chefs and events line staff
  • Ensure deadlines are met for head counts, cut-off dates and deposits
  • Manage rental and other event service expenses according to budget
  • Facilitate and manage all contact with outside vendors as well as receive and supervise installation and breakdown of rental equipment
  • Update and distribute floor plans and seating arrangements for events and meetings
  • Attend weekly departmental meetings to receive information and distribute reports
  • Conduct site visits for clients to plan details including menus, setup and seating and manage client correspondence
  • Conduct pre-meeting client walkthroughs to ensure accuracy of all BEO and client needs
  • Assist with administrative responsibilities related to inquiry responses, including requests for proposals, as well as inquiries via email, phone or in-person
  • Work with the Event Operations Manager to provide leadership for the Events front of house staff as well as recognize and motivate staff and coach for operational excellence
  • Provide continuous, constructive feedback and guidance to events front of house staff
  • Assist the Event Operations Manager with the recruitment, selection, training, scheduling, counseling and discipline of Event front of house staff
  • Develop and maintain systems for efficient process to organize calendars, event orders, checklists and other event paperwork
  • Provide coverage and support in times of absences of other event team members
  • Maintain cleanliness and organization of the office areas
  • Manage inventory of event equipment including tables, chairs, projectors, and other materials
  • Attend networking events to increase referrals
  • Assist in other duties as assigned by the Director of Event Sales

Education, Experience and Required Skills
  • Bachelor’s degree in Hospitality or Hotel Management or closely related discipline.
  • At least 2 years of experience in hospitality and event management in the restaurant, resort, or hotel industry.
  • Detail-oriented work habits and strong organization skills required.
  • Excellent personal, written and verbal communication skills.
  • Extensive knowledge of computers including Google Apps, Microsoft Office and Tripleseat (or similar event management program)
  • Ability to stay calm under high pressure situations.
  • Ability to quickly solve problems when they happen.
  • Ability to prioritize and handle multiple tasks with minimal supervision.
  • Ability to adhere to company standards for response times and deadlines.
  • Must have a valid CA driver’s license and maintain a clean driving record.
  • Ability to lift 50+ lbs.
  • A pre-employment background check is required.

Compensation and Benefits:
  • This is a full-time, salaried position.
  • Competitive compensation depending on experience plus benefits including medical/dental insurance, paid vacation and 401(k).

For confidential discussions with WineTalent, please contact

About WineTalent: WineTalent is a wine industry focused recruitment company. We work closely with our clients and our job seekers to find the right fit of talents, experience and work environment. All inquiries will be kept strictly confidential.

WineTalent: The Right People for the Job

Thursday, November 7, 2019

WineTalent Classifieds: Hospitality Coordinator in Santa Barbara AVA

WineTalent is working with our Santa Barbara client to find a Hospitality Coordinator.  

About the company:  Our client is an estate winery dedicated to crafting wines of
the highest distinction. The winery focuses on discovery,
excellence and quality. They have the extraordinary opportunity
to produce world-class Cabernet-based wines in keeping with the
luxury wineries of Bordeaux and Napa Valley. We are
looking for a Hospitality Coordinator to join the Direct to
Consumer Team on a full-time basis, Tuesday thru Saturdays. A
critical aspect of the role is delivering an exceptional visitor
experience, world- class customer service and superlative wine
education to guests at the estate.

About the Job Responsibilities:
• Welcome and engage guests by demonstrating the highest degree of genuinely friendly customer service standards.
• Educates and schedules members and perspective customers who are calling to coordinate appointments for private tasting experiences.
• Perform all aspects of private tasting
Provide members with a private tasting experience including tour and tasting, setup, restock wine, wipe down tables, bus and wash glasses, enter orders into POS system and fulfill onsite orders.
• Build long-lasting relationships with the Santa Barbara County wine community and wine industry, acting as a Brand Ambassador to promote the Estate.
• Understand POS program to process sales and shipping orders. Vin65 experience is a plus.
• Coordinate, support and attend winery offsite dinners and events. Some overnight travel required.

About the Requirements:
• Strong desire to provide superior customer service and cultivate client relationships.
• Strong attention to sales and administrative detail.
• Self-motivated with the ability to multi-task numerous projects at one-time.
• Outgoing, sales-oriented, engaging and energetic personality.
• WSET Level 1, preferred.
• Exemplary interpersonal communication skills.
• Ability to educate guests about wines in an engaging and relatable way.
• Experience and/or comfort with selling and promoting a luxury, premium priced wine

• Team player with enthusiastic outlook and creative mind.
• Previous tasting room, sales & hospitality or wine retail experience.
• Be 21 years of age or over.
• Work evenings, weekends and holidays.
• Lift 40 lbs repeatedly.
• Sit at a desk for long periods of time and stand for long periods of time.

 About WineTalent: WineTalent is a wine industry focused recruitment company. We work closely with our clients and our job seekers to find the right fit of talents, experience and work environment. All inquiries will be kept strictly confidential.

WineTalent: The Right People for the Job