WineTalent is working with our client, Napa Valley Grapegrowers, on a full-time opening for a Member Relations Manager. This person will be responsible for the overall development and execution of the organization's membership outreach plan. The ideal candidate will have a strong sales and marketing background with a proven track record of increasing growth. Additionally, this person will exhibit exceptional professionalism, analytical and communication skills and strategic thinking.
To learn more about the Napa Valley Grapegrowers, please visit their website.
RESPONSIBILITES:
Membership Outreach
·
Develop and
manage membership outreach plan to increase membership
·
Host and promote
regular meetings and events with current and potential NVG members to
communicate the value of membership.
·
Responsible for
meeting membership growth and budget goals as established annually
·
Act as staff
liaison to NVG membership
·
Personally meet
with and regularly communicate membership benefits with existing members
·
Manage membership
database of over 700 members
·
Manage custom
web-based CRM platform
·
Manage
membership GIS map and update as needed (no prior GIS experience required).
·
Liaise with
county Assessor’s office and the Ag Commissioner’s office to maintain current
and accurate Napa County parcel data
·
Manage
membership dues renewal process and work with the Head of Finance to ensure
that accounting and reporting is accurate and timely
·
Assess value for
each membership category and make recommendations to enhance membership
benefits
·
Manage the
members-only section of the NVG website
·
Assist NVG
Associate Director to identify and approach members about becoming an annual
NVG strategic sponsor
·
Manage the
ongoing Board of Directors Liaison program
·
Annual
Membership Meeting
§
Work with NVG
Executive Director to develop the meeting agenda and overall presentation
program
§
Work with
Committee Chairs on individual presentations
§
Create power
point presentations for each Committee Chair, and upload to laptop
§
Manage the
creation of the meeting packets for attendees
§
Work with NVG
Event Manager on member takeaway gifts
§
Work with NVG
Event Manager on overall timeline, food & beverage needs, AV requirements,
etc.
§
Prepare all
follow up thank you letters and membership communication
·
Work with the
Marketing & Communications Committee in the development and execution of
the NVG Social Club
·
Work with NVG
team and committees to develop new member events and programs to increase value
and benefits of membership
·
Work with the
Marketing & Communications Committee to fulfill the membership objectives
of the Marketing Plan
·
Maintain & order
inventory of NVG membership collateral materials
·
Provide input on
weekly Grower Bulletin newsletters as they relate to communicating benefits of
membership
·
Prepare and send
membership correspondence
·
Prepare monthly
Board of Directors membership report
·
Prepare biannual
Board of Directors membership presentation
Service the
goals and objectives of the NVG Strategic Plan
Miscellaneous
administrative duties and event support
QUALIFICATIONS:
- · At least 5 years in related position
- · Superior writing and verbal communication skills
- · Experience or interest in Napa Valley winegrape growing
- · Highly motivated work ethic and organizational skills
- · Strong interpersonal skills and an outgoing personality
- · Advanced abilities to create, maintain, and report budgets
- · Demonstrated success managing accounts and performing analyses
- · Proficiency in Excel and Word. Experience with CRM and/or database tools a plus
- · Experience with the sales and management of a luxury brand a plus
- · Ability to assist with event set up, breakdown, and coordination
- · Ability to lift 50 lbs.
- · Clean driving record with the California DMV
ALL INQUIRIES WILL BE KEPT COMPLETELY CONFIDENTIAL. PLEASE EMAIL YOUR RESUME TO AMY@WINETALENT.NET TO BE CONSIDERED.
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