WineTalent Classifieds: Restaurant Manager in Napa Valley

WineTalent is working with our client, Farmstead at Long Meadow Ranch on a Restaurant Manager position. Long Meadow Ranch is a family-owned and operated producer and purveyor of world-class wine and food that is economically successful and socially responsible using diversified, sustainable, and organic farming methods.

Long Meadow Ranch is a family-owned and operated producer and purveyor of world-class wine and food that is economically successful and socially responsible using diversified, sustainable, and organic farming methods.

Long Meadow Ranch’s restaurant at Farmstead showcases the seasonal, ingredient-driven American farmhouse cooking of executive chef Stephen Barber. Housed in a former nursery barn, our 110-seat restaurant features an authentic farm-to-table menu. The ingredients are foraged from local sources and feature Long Meadow Ranch’s award-winning wines, handcrafted extra virgin olive oils, grass-fed beef, eggs, and heirloom fruits and vegetables.

Long Meadow Ranch has an exciting opportunity for a Restaurant Service Manager to manage the delivery of a consistent, customer focused experience. Under the direction of the General Manager, the Restaurant Manager will provide staff training and coaching to reach operational excellence. Actively involved on the restaurant floor, the Restaurant Manager will provide oversight of the staff and will address customer service issues. This role will also manage the day-to-day operations of the restaurant including ordering product and optimizing profits.

Responsibilities

Actively engage in service for the majority of working hours. Directly perform hands-on work on an ongoing basis to manage employee performance, provide feedback and coaching, and otherwise role model appropriate behaviors in the restaurant. Lead by example and maintain a strong floor presence. Support staff throughout the day- get your hands dirty.
Maintain procedures and standards for team service. Correct and coach employees as needed.
Ensure positive guest experience in all areas. Respond promptly to complaints and take action to resolve guest issues. Maintain guest satisfaction by monitoring and auditing food, beverage and service offerings.
Build relationships with preferred patrons, recognize special occasions and PX guests.
Ensure that all food safety, food quality standards, workplace safety standards, customer service standards and company policies are met. Comply with all Department of Environmental Health food safety regulations.
Maintain a facility that is safe, secure and healthy as well as consistently “inspection ready” in all areas including front of house and back of house. Following systems established by the General Manager, maintain facilities as needed including mechanical systems, equipment, operation of lights, music and decor.
Maintain standard operating procedures as established by the General Manager.
Under the supervision of the General Manager, manage the recruitment, selection, training, counseling and discipline of front of house staff. Maintain written documentation of discipline on company templates.
Lead daily pre-shift meetings and communicate menu features, service points and beverage training. Develop weekly focus topics for service points.
Open and close the restaurant as needed. Support the management team when someone on the team is out on leave or sick.
Keep the General Manager fully informed of all issues and take prompt corrective action when necessary or suggest alternate courses of action.
Maintain a favorable working relationship with all company employees to foster and promote a cooperative, positive and respectful workplace culture.
Collaborate with the General Manager to develop an effective plan for training including food & wine education, one-on-one training, communication of company standards & policies and Long Meadow Ranch brand training.
Conduct regular staff performance reviews and provide growth opportunities.
Meet restaurant financial objectives by helping to analyze variances; initiate corrective actions; develop and implement strategies to increase average meal checks.
Order restaurant supplies as needed including coffee, tea, guest supplies, menu paper. Approve and code invoices per company standards and policies.
Be responsible for all cash handling, banking and accounting procedures including end of day reconciliation and tip cash out systems.
Follow up on credit card charge inquiries.
Support Events Operations Manager with oversight and execution of private events
Attend weekly BEO meetings to facilitate communication from events sales team to execution team.
Post sales and close payments at the conclusion of each event.
Oversee rental equipment load-in and check-out as needed.
Act as a main contact for the client during the event and provide regular communication and
feedback to the kitchen.
Coordinate and supervise daily operation of meeting setups and service.
Control of labor costs and inventory of event equipment.
Qualifications and Requirements

At least 5 years of experience in a fast paced restaurant. 
Proven experience managing and coaching service staff in a fast paced restaurant setting.
Strong organizational and communication skills to manage staff, interact with management and resolve customer service issues.
Excellent written and verbal communication skills.
Valid driver’s license and maintain a safe driving record.
A pre-employment background check is required.
Able to lift 40+ lbs.
Compensation and Benefits

This is a full-time, salaried position. 
Competitive compensation depending on experience plus benefits including medical/dental insurance, paid vacation and 401(k).

All inquiries will be kept completely confidential
WineTalent: The Right People for the Job
To apply, please email your resume to amy@winetalent.net

WineTalent Classifieds: Beverage Manager at Farmstead at Long Meadow Ranch

WineTalent is working with our client Long Meadow Ranch on a Beverage Manager role at Farmstead. Long Meadow Ranch is a family-owned and operated producer and purveyor of world-class wine and food that is economically successful and socially responsible using diversified, sustainable, and organic farming methods.

Long Meadow Ranch’s restaurant at Farmstead showcases the seasonal, ingredient-driven American farmhouse cooking of executive chef Stephen Barber. Housed in a former nursery barn, our 110-seat restaurant features an authentic farm-to-table menu. The ingredients are foraged from local sources and feature Long Meadow Ranch’s award-winning wines, handcrafted extra virgin olive oils, grass-fed beef, eggs, and heirloom fruits and vegetables.

Long Meadow Ranch has an exciting opportunity for a Beverage Manager to join our restaurant management team to ensure the delivery of a consistent, customer focused experience and oversee the beverage program including wine, beer and spirits. The Beverage Manager will provide staff training and coaching to reach operational excellence. Actively involved on the restaurant floor, the Beverage Manager will provide supervision of the staff and will address customer service issues. Additionally this role will be managing the day-to-day responsibilities and development of the beverage program.

Responsibilities:

Actively engage in service for the majority of working hours. Directly perform hands-on work on an ongoing basis to manage employee performance, provide feedback and coaching, and otherwise model appropriate behaviors in the restaurant. Lead by example and maintain a strong floor presence. Support staff throughout the day - get your hands dirty.
Ensure positive guest experience in all areas. Respond promptly to customer feedback and take action to resolve guest issues. Maintain guest satisfaction by monitoring and auditing food, beverage and service offerings. 
Build relationships with preferred patrons, recognize special occasions and PX guests.
Maintain standard operating procedures as established by the General Manager.
Ensure that all food safety, food quality standards, workplace safety standards, customer service standards and company policies are met. Comply with all Department of Environmental Health food safety regulations.
Maintain a facility that is safe, secure and healthy as well as consistently “inspection ready” in all areas including front of house and back of house. Develop standard operating procedures; determine and implement system improvements as needed.
Under the direction of the General Manager, assist with the recruitment, selection, training, scheduling, counseling and discipline of front of house staff. Lead daily pre-shift meetings and communicate menu features, service points and beverage training.
Open and close the restaurant as needed. Support the team when a manager is away on leave or sick.
Keep the General Manager fully informed of all issues and take prompt corrective action where necessary or suggest alternate courses of action.
Maintain a favorable working relationship with all company employees to foster and promote a cooperative, positive and respectful workplace culture. 
Administrative and General:

Meet beverage program objectives by analyzing variances; initiating corrective actions; developing and implementing strategies to increase beverage sales.
Identify opportunities to control beverage costs. Work closely with the General Manager to develop procedures and execute the monthly beverage inventory processes.
Direct the beverage purchase process, including the timing and receiving of orders and invoice settlement.
Oversee proper storage areas and storage temperatures for beverages.
Continually research vendor possibilities, pricing, service, and evaluate vendor relationships to the benefit of the company.
Manage the maintenance, upkeep and data entry of the beverage inventory program Bevager.
Be responsible for the general cleanliness, presentation and operations of the indoor and outdoor bar areas.
Follow established plans for training including food & wine education, one-on-one training, communication of company standards & policies and Long Meadow Ranch brand training.
Approve and code purchases and submit promptly to the finance team.
Collaborate with the finance team to process end of month accounting procedures in a timely manner, following company procedures.
Follow existing systems to manage the ordering of restaurant supplies, usage and organization.
Identify competing businesses and propose to the General Manager changes to the offerings and operations of the restaurant to stay relevant. 
Qualifications and Requirements

3+ years of management experience in a fast paced, fine dining restaurant.
Experience with restaurant software including HotSchedules, Bevager, Aloha, and Open Table are a plus.
Proficiency with Google suite and MS Office products.
Proven commitment to creating a great first impression with the ability to consistently provide excellent guest experiences.
Strong organizational and communication skills to manage staff, interact with management and respond to guests’ needs.
Excellent written and verbal communication skills.
Ability to lift 40+ lbs.
Valid CA driver’s license and maintain a safe driving record.
A pre-employment background check is required.
Compensation and Benefits

This is a full-time, salaried position.
Competitive compensation depending on experience plus benefits including medical/dental insurance, paid vacation and 401(k).

WineTalent Classifieds: Farmstead at Long Meadow Ranch Banquet Manager

WineTalent is working with our client Long Meadow Ranch on a Beverage Manager role at Farmstead. Long Meadow Ranch is a family-owned and operated producer and purveyor of world-class wine and food that is economically successful and socially responsible using diversified, sustainable, and organic farming methods. 

We have a unique opportunity for a motivated Banquet Manager to join our events team! Events at Long Meadow Ranch include Live Fires, Guest Chefs, Beer and Wine Dinners, weddings, and occasional offsite events. The Banquet Manager oversees all aspects of the execution of our private events, including setup, food presentation, food & beverage service and cleanup while focusing on every detail and the highest quality of customer service and presentation. 

Responsibilities:

Actively engage in service for the majority of working hours. Directly perform hands-on work on an ongoing basis to manage employee performance, provide feedback and coaching. Model appropriate behaviors, lead by example and maintain a strong presence.
Ensure positive guest experience in all areas. Respond promptly to complaints and take action to resolve guest issues. 
Provide overall leadership for the event front of house staff as well as recognize and motivate staff and coach for operational excellence. Provide continuous, constructive feedback and guidance to staff and assistant managers.
Oversee the recruitment, selection, training, scheduling, counseling and discipline of event front of house staff.
Lead weekly BEO meetings to facilitate communication from sales team to execution team.
Post sales and close payments at the conclusion of each event.
Oversee rental equipment load-in and check-out as needed.
Develop standard operating procedures for event execution; determine and implement system improvements.
Lead pre-shift meetings and communicate menu information, service details and beverage training.
Ensure that all food safety, food quality standards, workplace safety standards, customer service standards and company policies are met. Comply with all Department of Environmental Health food safety regulations.
Maintain a facility that is safe, secure and healthy as well as consistently “inspection ready” in all areas including front of house and back of house. Develop systems and awareness to repair and maintain facilities as needed including mechanical systems, equipment, operation of lights, music and decor.
Keep the General Manager fully informed of all issues and take prompt corrective action where necessary or suggest alternate courses of action.
Maintain a favorable working relationship with all company employees to foster and promote a cooperative, positive and respectful workplace culture.
Administrative and General:

Develop processes and systems to best manage events beverage costs.
Review and approve payroll, approve hourly rate and status changes for employees.
Manage event purchases and inventory by negotiating prices.
Follow systems to manage the ordering of supplies, usage and organization, according to company procedures.
Approve and code purchases and submit promptly to the finance team.
Collaborate with the finance team to process end of month accounting procedures in a timely manner, following company procedures.
Develop and maintain an effective plan for training including food & wine education, one-on-one training, communication of company standards & policies and Long Meadow Ranch brand training.
Conduct regular event staff performance reviews and provide growth opportunities. 
Qualifications and Requirements

Bachelor’s degree in Hospitality or Hotel Management or closely related discipline.
At least 3 years of experience in hospitality and event management in the lifestyle, restaurant, resort, hotel, travel or winery industry.
Proficiency with Google suite and MS Office products.
Proven commitment to creating a great first impression with the ability to consistently provide excellent guest experiences.
Strong organizational and communication skills to manage staff, interact with management and respond to guests’ needs.
Excellent written and verbal communication skills.
Able to lift 40+ lbs.
Valid driver’s license and maintain a safe driving record.
A pre-employment background check is required.
Compensation and Benefits

This is a full-time, salaried position.
Competitive compensation depending on experience plus benefits including medical/dental insurance, paid vacation and 401(k).

WineTalent Classifieds: Restaurant Front of House Manager

WineTalent is working on a Restaurant Front of House Manager role for Farmstead at Long Meadow Ranch located in St. Helena, the heart of the Napa Valley.

Description:  Long Meadow Ranch is a family-owned and operated producer and purveyor of world-class wine and food that is economically successful and socially responsible using diversified, sustainable, and organic farming methods.

Long Meadow Ranch’s restaurant at Farmstead showcases the seasonal, ingredient-driven American farmhouse cooking of executive chef Stephen Barber.  Housed in a former nursery barn, our 110-seat restaurant features an authentic farm-to-table menu.  The ingredients are foraged from local sources and feature Long Meadow Ranch’s award-winning wines, handcrafted extra virgin olive oils, grass-fed beef, eggs, and heirloom fruits and vegetables.

Long Meadow Ranch has an exciting opportunity for a Restaurant Front of House Manager to manage the delivery of a consistent, customer focused experience.  The Front of House Manager will provide oversight of the staff and will address customer service issues. 

Responsibilities

Direct Service and Staff on the Floor

• Manage a team of front of house staff including scheduling, training, general supervision.
• Actively engage in service for the majority of working hours.
• Directly perform hands-on work on an ongoing basis to manage employee performance, provide feedback and coaching, and otherwise role model appropriate behaviors in the restaurant. 
• Lead by example and maintain a strong floor presence.  Support staff throughout the day- get your hands dirty.
• Maintain procedures and standards for team service. Correct and coach employees as needed.
• Ensure positive guest experience in all areas. Respond promptly to complaints and take action to resolve guest issues.  Maintain guest satisfaction by monitoring and auditing food, beverage and service offerings.
• Build relationships with preferred patrons, recognize special occasions and PX guests.
• Ensure that all food safety, food quality standards, workplace safety standards, customer service standards and company policies are met. Comply with all Department of Environmental Health food safety regulations.
• Maintain a facility that is safe, secure and healthy as well as consistently “inspection ready” in all areas including front of house and back of house. Following systems established by the General Manager, maintain facilities as needed including mechanical systems, equipment, operation of lights, music and decor.
• Maintain standard operating procedures as established by the General Manager
• Lead daily pre-shift meetings and communicate menu features, service points and beverage training.
• Develop weekly focus topics for service points.
• Open and close the restaurant as needed. Support the management team when someone on the team is out on leave or sick.
• Keep the Service Manager and General Manager fully informed of all issues and take prompt corrective action when necessary or suggest alternate courses of action.
• Maintain a favorable working relationship with all company employees to foster and promote a cooperative, positive and respectful workplace culture.

Administrative and General

• Collaborate with the General Manager to develop an effective plan for training including food & wine education, one-on-one training, communication of company standards & policies and Long Meadow Ranch brand training.
• Manage the weekly distribution of the front of house schedule.
• Conduct regular staff performance reviews and provide growth opportunities.

Qualifications and Requirements

• A minimum of 2 years of experience in a fast paced restaurant.
• Proven experience managing and coaching service staff in a fast paced restaurant setting.
• Strong organizational and communication skills to manage staff, interact with management and resolve customer service issues.
• Excellent written and verbal communication skills.
• Valid driver’s license and maintain a safe driving record.
• A pre-employment background check is required.
• Able to lift 40+ lbs.

Compensation and Benefits

• This is a full-time, salaried position. Competitive compensation depending on experience plus benefits including medical/dental insurance, paid vacation and 401(k).

WineTalent Classifieds: Tasting Room Associates

Help Wanted:  Tasting Room Associates for Long Meadow Ranch


WineTalent is working with our client Long Meadow Ranch to find tasting room staff for the General Store tasting room located at Farmstead Restaurant in St. Helena.  

Farmstead at Long Meadow Ranch is the destination for food & wine in St. Helena. Farmstead has has a unique opportunity for a proven sales professional to join the General Store team. We are looking for an energetic and enthusiatic person to promote the sales of wine and non-wine merchandise, provide exceptional customer service, create a unique experience for each guest and build LMR brand loyalty.

If you are a results oriented sales person that thrives on achieving goals and provides world-class customer service, we would like to hear from you. Results, integrity and teamwork are important for success in this position.


Duties Include:

Provide the first line of information to the customer by greeting, directing and answering questions regarding our wines, merchandise, history and facilities.
Host retail wine tastings that convey LMR brand image and lead to sales transactions and brand loyalty.
Provide wine service for our Farm-to-Table lunches and dinners, small and large groups.
Handle retail sales of specialty merchandise, food items, olive oil and wine.
Offer wine club program and encourage sign-ups in a captivating manner as to increase sales and build customer loyalty.
Complete transactions accurately on point of sales system, including shipping orders, wine club and cash transactions.
Build, enhance and maintain long-term customer relationships.
Stock, price and display merchandise.

Qualifications Include:

Two years of sales experience in a tasting room, restaurant or retail sales environment
Ability to effectively communicate in a welcoming and professional manner.
Ability to build/maintain a relationship with customers in a short period of time
Ability to offer product for purchase and maximize sale with other options for purchase.
Ability to learn and execute point of sale computer software procedures.
Ability to learn about wines, varietals and winemaking process.
Ability to work independently and with a team.
Ability to work in fast paced environment.
Ability to lift up to 50lbs and stand for long periods of time.
Ability to work weekends and holidays, flexibility in schedule is desired.
Hourly wage plus commission and wine club incentive

INTERESTED IN APPLYING?  EMAIL RESUMES TO amy@winetalent.net.