WineTalent Classifieds: Operations Manager in Healdsburg

WineTalent is working with our client, Criveller California Corp, on a search for an Operations Manager to handle the oversight of the business operations in Healdsburg, CA.  Criveller California Corp is an industry leader and supplier of tanks and equipment to the wine, beer, cider, olive oil and spirits industries.  The Operations Manager performs a senior role in the Company. This involves overseeing the production of goods and provisioning of services.  The Operations Manager will be responsible for the efficient operation of the organization and meeting the expectations of management, business owners, employees, vendors and customers. 

Responsibilities:

Operations:

·       Manage overall operations and be responsible for the effective and successful management of labor, productivity, quality control and safety measures as established.

·       Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends

·       Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions.

·       Oversee business practices to create the highest level of efficiency possible. Daily liaison with other managers and staff.

·       Oversee inventory, distribution of goods and facility layout.

·       Develop operational systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping.

·       Run a safe, injury/accident free workplace.

·       Manage relationships with key operations vendors.

·       Review and approve all operational invoices and ensure they are submitted for payment.

·       Resolve customer issues.

·       Work closely with management team to set and/or implement policies, procedures and systems and to follow through with implementation.

·       Communicate all operating policies and/or issues at department meetings.

·       Work closely with the inventory manager and team to perform analysis of the inventory and ensure effective utilization of the inventory, and maintenance of solid inventory data.

·       Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations.

Human Resources:

·       Interviewing, recruiting, and hiring of new employees.

·       Training and coaching of new and existing employees.

·       Scheduling, assigning and directing work.

·       Managing the performance review process.

·       Oversight of payroll.

·       Oversight of compensation plans, with changes made as warranted. 

·       Ensure safe work environment for employees.

·       Maintain compliance with all state and federal regulations. 

·       Establish, explain and enforce company policies and procedures. 

·       Oversight of healthcare, 401(k) and any other employer sponsored benefit plans.

Computer systems:

·       Monitor computer/phone access of employees: access to local server, access to programs, all passwords used by employees

Accounting:

·       Overseeing day to day operations in collaboration with bookkeeper, accounts payable/accounts receivable.

·       Reconciliation of accounts, general ledgers.

·       Proper reporting of sales and other taxes.

·       Correct costing of items.

·       Approving payments to vendors, signing checks.

·       Administrator for QuickBooks accounting system.

Legal:

·       Oversight of any and all possible legal situations that might arise during the regular course of business, assessing company exposure to situations and advising owners.

Inventory Control:

·       Management of raw materials, ordering of products and parts, and maintaining inventory numbering system.

·       Cost of goods allocation.

Purchasing:

·       Places orders with European suppliers and oversees importation of equipment, including the organization of shipping container.

Qualifications and Requirements:

·       Bachelor’s degree in a related discipline.

·       8-10 years of relevant work experience with management experience.

·       Foreign language skills highly desirable (Italian, French, German, Spanish).

·       Well versed in managing a complex business operation.

·       Personnel management experience of a diverse workforce including hourly skilled trade, office administrators and salespeople. 

·       Excellent understanding of accounting practices especially in a manufacturing environment.

·       High level of business acumen and integrity.

• Excellent computer skills and proficiency in Excel, Word, Outlook and QuickBooks.
• Excellent communication skills both verbal and written.
• Excellent interpersonal skills and a collaborative management style.
• 3 plus years of work experience in a manufacturing setting.
• A demonstrated commitment to high professional ethical standards.
• Proven ability to excel in a fast paced, quickly changing work place. 
• Ability to challenge and debate issues of importance to the organization.
• Ability to look at situations from several points of view
• Delegate responsibilities effectively

Compensation and Benefits:

This is a full-time salaried position with benefits, plus annual bonus based upon performance

All inquiries will be kept strictly confidential
To apply:  Please visit https://www.linkedin.com/jobs/view/966325002/ 

WineTalent:  The Right People for the Job

WineTalent Classifieds: Farmstead at Long Meadow Ranch Restaurant General Manager

WineTalent is working with our client, Long Meadow Ranch, on a search for a General Manager for the Napa Valley destination restaurant Farmstead.

Long Meadow Ranch is a family-owned and operated producer and purveyor of world-class wine and food that is economically successful and socially responsible using diversified, sustainable, and organic farming methods.

Long Meadow Ranch’s restaurant at Farmstead showcases the seasonal, ingredient-driven American farmhouse cooking of executive chef Stephen Barber. Housed in a former nursery barn, our 110-seat restaurant features an authentic farm-to-table menu. The ingredients are foraged from local sources and feature Long Meadow Ranch’s award-winning wines, handcrafted extra virgin olive oils, grass-fed beef, eggs, and heirloom fruits and vegetables.

Long Meadow Ranch has an exciting opportunity for a Restaurant General Manager to manage the daily operations of the Farmstead restaurant. The Restaurant General Manager will hire, train and mentor employees. As Restaurant General Manager this role is responsible for managing the operation and ensuring guests have an exceptional dining experience. Additionally, the Restaurant General Manager will look at ways to increase efficiencies and revenue. 

Responsibilities:

Actively engage in service for the majority of working hours. Directly perform hands-on work on an ongoing basis to manage employee performance, provide feedback and coaching, and otherwise role model appropriate behaviors in the restaurant. Lead by example and maintain a strong floor presence. Support staff throughout the day - get your hands dirty.
Ensure positive guest experience in all areas. Respond promptly to customer feedback and take action to resolve guest issues. Maintain guest satisfaction by monitoring and auditing food, beverage and service offerings. 
Build relationships with preferred patrons, recognize special occasions and PX guests.
Provide overall leadership for the front of house staff as well as recognize and motivate staff and coach for operational excellence.
Ensure that all food safety, food quality standards, workplace safety standards, customer service standards and company policies are met. Comply with all Department of Environmental Health food safety regulations.
Maintain a facility that is safe, secure and healthy as well as consistently “inspection ready” in all areas including front of house and back of house. Develop standard operating procedures; determine and implement system improvements as needed.
Oversee the recruitment, selection, training, scheduling, counseling and discipline of front of house staff and managers. Lead daily pre-shift meetings and communicate menu features, service points and beverage training.
Evaluate reservation books against traffic patterns to optimize restaurant seating.
Open and close the restaurant as needed. Support the team when a manager is away on leave or sick.
Maintain a favorable working relationship with all company employees to foster and promote a cooperative, positive and respectful workplace culture.
Administrative and General:

Meet restaurant financial objectives by helping to prepare forecasts and budgets; analyzing variances; initiating corrective actions; developing and implementing strategies to increase average meal checks.
Develop and maintain an effective plan for training including food & wine education, one-on-one training, communication of company standards & policies and Long Meadow Ranch brand training.
Conduct regular manager performance reviews and provide growth opportunities.
Review and approve payroll, approve hourly rate and status changes for employees.
Approve and code purchases and submit promptly to the finance team.
Collaborate with the finance team to process end of month accounting procedures in a timely manner, following company procedures.
Manage restaurant purchases and inventory by negotiating prices, monitoring usage and taking corrective action.
Develop systems to manage the ordering of restaurant supplies, usage and organization.
Identify competing businesses and make changes to the offerings and operations of the restaurant to stay relevant.
Qualifications and Requirements

3+ years of management experience in a fast paced fine dining restaurant.
Experience with restaurant software including HotSchedules, Bevager, Aloha, and Open Table are a plus.
Proficiency with Google suite and MS Office products.
Proven commitment to creating a great first impression with the ability to consistently provide excellent guest experiences.
Strong organizational and communication skills to manage staff, interact with management and respond to guests’ needs.
Excellent written and verbal communication skills.
Able to lift 40+ lbs.
Valid driver’s license and maintain a safe driving record.
A pre-employment background check is required.
Compensation and Benefits

This is a full-time, salaried position.
Competitive compensation depending on experience plus benefits including medical/dental insurance, paid vacation and 401(k).

 

All communications will be kept strictly confidential.