WineTalent is working with our client Long Meadow Ranch on a Cafe Manager opportunity at Farmstead.
About LMR: Long
Meadow Ranch is a family-owned agricultural enterprise producing grapes and
wine, olives and olive oil, grass-fed beef and lamb, fruits, vegetables, and
eggs in the Napa Valley, Anderson Valley and Marin County. The many-faceted
operation includes the 650-acre LMR Mayacamas Estate home ranch located in the
Mayacamas Mountains above Rutherford and the 90-acre LMR Rutherford Estate,
located on the Rutherford Bench, and, in Mendocino County, the 145-acre LMR
Anderson Valley Estate. The Long Meadow Ranch operations also include an
acclaimed farm-to-table restaurant, a general store and wine tasting bar in the
historic Logan-Ives House, an outdoor cafe, a farmer's market, working garden
and a variety of unique event spaces all located at Farmstead at Long Meadow
Ranch.
About the Opportunity: LMR's charming outdoor café is nestled under a picturesque blue spruce tree at
the north end of Farmstead and serves customers from 7am to 4pm. The Cafe
offers coffee drinks, pastries, panini, beer and wine and other small bites.The
Café Manager is responsible for the success of the café and manages all aspects
of the café including staffing, operations, inventory, customer service, and
customer satisfaction.
Responsibilities:
Oversee
Daily Operations
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Maintain a clean well-merchandised cafe, following standards for
visual presentation plans and standards
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Model behavior that best represents the Cafe with warm service,
prompt execution of orders, taking initiative and communicating effectively
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Communicate all product changes, promotions, operational changes
to the staff
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Monitor inventory levels and assist in rotation of product and
follow standards to minimize waste
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Hold daily pre-shift meetings for staff to communicate changes,
motivate staff, hold sales contests and educate on new offerings
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Train staff on LMR products including wine, olive oil, packaged
foods
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Ensure all drink recipes and food preparation guidelines are being
followed
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Provide coaching and counseling to staff to attain the highest
level of customer service.
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Maintain financial and inventory records and ensure proper
execution of retail procedures,
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Order as needed all Cafe supplies including dairy, paper, food
ingredients.
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Ensure opening and closing procedures are being followed by staff
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Maintain high standards for cleaning, side-work and regular deep
cleaning
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Achieve goals for sales and profitability. Follow company
policies on interdepartmental product transfers
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Manage and perform all POS duties, opening and closing procedures
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Resolve customer service issues and complaints
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Build relationships with preferred patrons and PX guests
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Promote and practice safe work habits, identifying and resolving
potential safety hazards and customer incidents
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Ensure compliance with health and safety legislation
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Maintain a favorable working relationship with all company
employees to foster and promote a cooperative, positive and respectful
workplace culture
Administrative
and General
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Manage products including ordering, merchandising, inventory
control and pricing
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Organize and maintain inventory
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Place weekly product orders
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Schedule staff in accordance to traffic projections
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Attend weekly management meetings to promote new offerings
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Maintain, print and order collateral and menus as needed
Experience,
Education and Required Skills
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Two years of sales experience in a cafe, restaurant or retail
sales environment
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Experience in food preparation for a cafe, bakery or related
business
- ·
Ability to effectively communicate in a welcoming and professional
manner
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Experience with POS systems
- ·
Ability to work independently and with a team
- ·
Ability to work in a fast paced environment
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Ability to lift up to 50 lbs. and stand for long periods of time
- ·
Ability to work early morning shift
- ·
Ability to work weekends and holidays, flexibility in schedule is
desired
Compensation and Benefits:
· This is a full-time, salaried position.
· Competitive compensation depending on experience plus benefits
including medical/dental insurance, paid vacation and 401(k)
About WineTalent: WineTalent is a wine industry focused recruitment company. We have worked closely with LMR on job opportunities for over 7 years. All inquiries will be kept strictly confidential.
WineTalent: The Right People for the Job