WineTalent Classifieds: Member Relations Manager in Napa, CA

Job Opening:  Member Relations Manager with the Napa Valley Grapegrowers.

WineTalent is working with our client, Napa Valley Grapegrowers, on a full-time opening for a Member Relations Manager.  This person will be responsible for the overall development and execution of the organization's membership outreach plan.  The ideal candidate will have a strong sales and marketing background with a proven track record of increasing growth.  Additionally, this person will exhibit exceptional professionalism, analytical and communication skills and strategic thinking. 

To learn more about the Napa Valley Grapegrowers, please visit their website. 

RESPONSIBILITES:

Membership Outreach

·      Develop and manage membership outreach plan to increase membership

·      Host and promote regular meetings and events with current and potential NVG members to communicate the value of membership.

·      Responsible for meeting membership growth and budget goals as established annually

 Member Relations

·        Act as staff liaison to NVG membership

·        Personally meet with and regularly communicate membership benefits with existing members

·        Manage membership database of over 700 members

·        Manage custom web-based CRM platform

·        Manage membership GIS map and update as needed (no prior GIS experience required).

·        Liaise with county Assessor’s office and the Ag Commissioner’s office to maintain current and accurate Napa County parcel data

·        Manage membership dues renewal process and work with the Head of Finance to ensure that accounting and reporting is accurate and timely

·        Assess value for each membership category and make recommendations to enhance membership benefits

·        Manage the members-only section of the NVG website

·        Assist NVG Associate Director to identify and approach members about becoming an annual NVG strategic sponsor

·        Manage the ongoing Board of Directors Liaison program

 Member Events

·      Annual Membership Meeting

§ Work with NVG Executive Director to develop the meeting agenda and overall presentation program

§ Work with Committee Chairs on individual presentations

§ Create power point presentations for each Committee Chair, and upload to laptop

§ Manage the creation of the meeting packets for attendees

§ Work with NVG Event Manager on member takeaway gifts

§ Work with NVG Event Manager on overall timeline, food & beverage needs, AV requirements, etc.

§ Prepare all follow up thank you letters and membership communication

·      Work with the Marketing & Communications Committee in the development and execution of the NVG Social Club

·      Work with NVG team and committees to develop new member events and programs to increase value and benefits of membership

 Member Communications

·      Work with the Marketing & Communications Committee to fulfill the membership objectives of the Marketing Plan

·      Maintain & order inventory of NVG membership collateral materials

·      Provide input on weekly Grower Bulletin newsletters as they relate to communicating benefits of membership

·      Prepare and send membership correspondence

 Provide general support to the Board of Directors and the Executive Director

·      Prepare monthly Board of Directors membership report

·      Prepare biannual Board of Directors membership presentation

Service the goals and objectives of the NVG Strategic Plan

Miscellaneous administrative duties and event support

QUALIFICATIONS:

• ·      At least 5 years in related position
• ·      Superior writing and verbal communication skills
• ·      Experience or interest in Napa Valley winegrape growing
• ·      Highly motivated work ethic and organizational skills
• ·      Strong interpersonal skills and an outgoing personality
• ·      Advanced abilities to create, maintain, and report budgets
• ·      Demonstrated success managing accounts and performing analyses
• ·      Proficiency in Excel and Word. Experience with CRM and/or database tools a plus
• ·      Experience with the sales and management of a luxury brand a plus
• ·      Ability to assist with event set up, breakdown, and coordination
• ·      Ability to lift 50 lbs.
• ·      Clean driving record with the California DMV

ALL INQUIRIES WILL BE KEPT COMPLETELY CONFIDENTIAL.  PLEASE EMAIL YOUR RESUME TO AMY@WINETALENT.NET TO BE CONSIDERED.

WineTalent Classifieds: Current WineTalent Openings

WineTalent is working with several different companies in Northern California to find exceptional talent. We are confidentially searching for top wine talent for the following roles:

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Member Relations Manager: WineTalent is working with a Napa Valley based nonprofit to find a Member Relations Manager who will handle outreach to vineyard owners throughout the county. This position will represent the nonprofit in a highly professional manner at all times and exhibit a commitment to the agriculture, vineyards and vineyard owners of the Napa Valley. Strong communication skills, both written and conversational are required. Excellent MS Excel experience required as well as the ability to use various office productivity tools including email, MS Office and online software tools.  

WineTalent provides complete confidentiality to any interested candidates. All conversations and interactions will be kept completely confidential.  

For more information about WineTalent, please visit www.winetalent.net

WineTalent Classifieds: Member Relations Manager

Member Relations Manager

WineTalent is working with our client, the Napa Valley Grapegrowers, to find a Member Relations Manager to support the organization.  The Napa Valley Grapegrowers is a nonprofit organization dedicated to preserving and promoting Napa Valley’s world-class vineyards.  The Member Relations Manager will be responsible for the overall development and execution of NVG’s membership outreach plan.  The successful candidate will have a strong sales and marketing background with a proven track record of increasing growth.  The Member Relations Manager will exhibit exceptional professionalism, analytical skills, communication abilities and strategic vision.

Responsibilities:

1.  Membership Outreach

• Develop and manage membership outreach plan to increase membership 

• Host regular meetings and events with potential NVG members to communicate the value 
of membership. Leverage the contacts of NVG Directors and other active member and 
supporters 
• Responsible for meeting membership growth and budget goals as established annually 


2.  Member Relations

• Act as staff liaison to NVG membership 

• Personally meet with and regularly communicate membership benefits with existing 
members 

• Manage membership database of over 700 members 

• Manage membership dues renewal process and work with the Director of Finance to 
ensure that accounting and reporting is accurate and timely 

• Assess value for each membership category and make recommendations to enhance 
membership benefits 

• Actively solicit feedback from NVG members about ways to add value 

• Assist with the management of the members-only section of the NVG website
• Provide direction and content for membership events including, but not limited to, the 
Annual Membership Meeting and the Annual Dinner 


3.  Provide general support to the Board of Directors and the Executive Director

• Prepare monthly Board of Directors membership report 

• Prepare biannual Board of Directors membership presentation 


4.  Working with the Marketing & Communications Committee, fulfill the

      membership objectives of the 2016 Communications Plan

5.  Manage the Volunteer & Hospitality Committee for the NVG’s signature     

       fundraiser, Harvest STOMP




6.   Assist the Executive Director in running the annual Napa Valley Grower of the

       Year award program 


7.    Miscellaneous administrative duties

Qualifications:

• At least 5 years in related position 

• Superior writing and verbal communication skills 

• Experience or interest in Napa Valley winegrape growing 

• Highly motivated work ethic and organizational skills 

• Strong interpersonal skills and an outgoing personality 

• Advanced abilities to create, maintain, and report budgets 

• Demonstrated success managing accounts and performing analyses 

• Proficiency in Excel, Word, and Access or other database management 

• Experience with the sales and management of a luxury brand a plus 

• Ability to assist with event set up, breakdown, and coordination 

• Ability to lift 50 lbs. 

• Clean driving record with the California DMV 


Interested candidates should email a resume to amy@winetalent.net.  All inquiries are completely confidential.